Tips for Successful Online Meetings

Tips for Presenters: Before the Meeting

· Attend an online presenters workshop or complete an online tutorial.

· Develop an outline of your meeting, with a script or notes of what you're going to say.

· Make your meeting interactive, engaging the participants and requiring them to respond to you, the content, or each other. Keeping your virtual meeting or classroom interactive helps the participants to stay focused and tuned in. Build interactive techniques into your presentation.

· Build well-designed slides.

· Have someone proofread your slides.

· Practice, practice, practice! Hold a practice or test meeting and run through the presentation with a colleague.

· Reserve a conference bridge for the audio portion of your web meeting.

· Send out invitations for the meeting to participants.

· Send copies of slide presentations to participants before the meeting in case you run into technical problems.

· Locate a site where you can conduct your web meeting away from noise and distractions. Using an office or room with a door is ideal as it will eliminate background noise and minimize interruptions.

· Print the Do Not Disturb sign and post it on your door or cubicle.

· Be organized with your notes, as shuffling and rustling papers can be annoying to others and doesn't lend itself to a professional delivery.

· If you're using a headset, position it so the microphone is not directly by your mouth. This will help the volume be normal and eliminate the sound of heavy breathing.

During the Meeting

Establish the meeting ground rules:

· Expectations and guidelines

· How and when taking questions

· Time frames

· Etiquette reminders

· Call on by name

Listen to Your Voice

· Your tone of voice should always be warm and friendly. Have a smile in your tone. To do this, you may want to place a small mirror on your computer monitor to observe yourself. If you are frowning, so is your voice.

· Vary your voice inflection to avoid sounding monotone.

· Be enthusiastic in your presentation. If you are energized and enthused over the information, your participants will be also. It will also be easier for them to stay tuned in.

· Eliminate fillers such as "uh", "you know", and "uh'huh" to improve the quality and professionalism of your presentation.

· Pay careful attention to your pace and enunciation. Our natural tendency is to clip our words or drop off the ending. Audiotape yourself for ways to evaluate and improve your delivery.

· Don't have too much dead air during your presentations -- it makes the audience uncomfortable.

Use Courtesy Phrases

· Ask your students instead of telling them what to do. This avoids sounding authoritative which, without body language, can easily be misinterpreted. Examples of helpful phrases are:

· "Will you now..."

· "If you will, click on..."

· "Please look at the next screen..."

· Be courteous and take responsibility when a misunderstanding arises. "I must have misunderstood you" rather than "You must be confused."

· Paraphrase questions to check for understanding and ensure that everyone has heard or "tuned back in" before responding.

· Common courtesy phrases such as “Please” and "Thank You" are always appropriate.

Source:

Thomas, M. “Internet and Distance Education Delivery.” Lecture 3. E-Learning Handouts from

10/18/02 thread. University of Phoenix Online. Newsgroup: 10-10G.MEEDX114-

EDT555.Course.Materials